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Delivery and Shipping
- We ship internationally and anywhere.
- Orders are usually dispatched within 1-4 working days.
- No deliveries are conducted on public holidays falling on weekdays and bank holidays such as Boxing Day (26th December) and 2nd January.
- You will be notified immediately if any items happens to be out of stock.
- Deliveries in Europe arrive in 4-15 days.
- Deliveries out of Europe arrive in 12-48 days depending on local post service in your country.
- Please note that there may be delays in delivery close to December due to an overload of work with the postal companies.
- Standard and Express delivery services are available for most of the countries that we ship to.
- Tracking is available on some Standard Delivery services. Should you like for your order to be tracked, please get in touch with us through the contact form or through our email.
- Free delivery on all orders to any address in Malta.
- International shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
- International shipping costs are weight based.
Other Usefull Information
- Make sure that the correct address is entered in whilst checking out. Parcels which are lost due to shipping address mistakes cannot be refunded for.
- Our carriers deliver during normal business working hours and may require a signature on receipt, so we suggest your order is delivered to an address where someone will be available to accept it.
- Your order will be sent out via the most suitable carrier, dependent on size and weight.
- Once your order has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
- If you are not in when your parcel arrives, the carrier will leave a card telling you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.
- Please be advised that on any public holiday dates in your country, deliveries will not be made. In this instance, please expect your order to arrive a little late.